Refund Policy

Last updated August 21, 2024

INTRODUCTION

This Refund Policy ("Policy") outlines the terms and conditions under which appsandbrains UG (haftungsbeschränkt) ("we," "us," or "our") will provide refunds for purchases of Awesome Dictate ("App").

30-DAY REFUND PERIOD

  1. We offer a 30-day refund period for subscriptions of the Awesome Dictate app.
  2. The refund period begins on the date of the initial subscription and extends for 30 calendar days.

ELIGIBILITY FOR REFUND

  1. To be eligible for a refund, you must request it within the 30-day refund period.
  2. Refunds will be processed for the full amount of the original purchase price.
  3. We reserve the right to deny refund requests that we determine to be fraudulent or abusive.

REFUND PROCESS

  1. To request a refund, please contact our customer support team at support@appsandbrains.com.
  2. Please provide your order number, date of purchase, and reason for the refund request.
  3. Refunds will be processed using the original method of payment within 5-10 business days of approval.

EXCEPTIONS

  1. In-app purchases or consumable items within the App may not be eligible for refund.
  2. If the App has been significantly updated or changed since your purchase, we may, at our discretion, deny the refund request.

ABUSE PREVENTION

We reserve the right to track refund requests and limit or block future purchases from users who abuse our refund policy.

CHANGES TO THIS POLICY

We may update this Refund Policy from time to time. The most current version will be posted on our website or within the App.

CONTACT US

If you have any questions about this Refund Policy, please contact us at:

appsandbrains UG (haftungsbeschränkt)
Hauptstraße 11
21614 Buxtehude
Germany

Email: support@appsandbrains.com
Phone: +491755229399

By using the Awesome Dictate app, you acknowledge that you have read and agree to this Refund Policy.